Refund Policy
If TomFiction isn't right for you, ask for a refund within 7 days of your purchase and you get your money back in full. No questions asked.
Last updated October 1, 2026
The short version
- 7 days from purchase, full refund, no reason needed, whether or not you used the plan.
- Email support@tomfiction.com or reply to your Stripe receipt.
- The essays you already made stay yours.
What's covered
First essay
- Price
- Free
- Refund
- Nothing to refund
Single Essay
- Price
- $12
- Refund
- Full refund within 7 days of purchase
Application Season Pass
- Price
- $79 ($49 founding price through November 30, 2026)
- Refund
- Full refund of the amount paid within 7 days of purchase
Free Season Pass for fee-waiver students
- Price
- Free
- Refund
- Nothing to refund
The 7 days start at the time of purchase shown on your receipt. Every plan is a one-time purchase, so there is never a renewal to cancel.
How to ask
- Email support@tomfiction.com from any address, with the email you used at checkout, or simply reply to your receipt email from Stripe.
- A parent or guardian who paid can ask on the student's behalf.
- You don't need to give a reason.
What happens next
- We refund the full amount to the original payment method through Stripe, usually within a day of your request. Your bank then takes about 5 to 10 business days to show it.
- The plan's remaining access (for example, new essays under a Season Pass) ends when the refund is issued.
- Essays you already made stay yours. They are your words, saved on your device, and we don't take them back.
After 7 days
Refunds after 7 days are at our discretion, but we always refund:
- a duplicate or mistaken charge;
- a purchase you couldn't use because of a problem on our side that we couldn't fix;
- the unused part of a paid plan if we discontinue it before its term ends.
Chargebacks
Please contact us before disputing a charge with your bank. A refund from us is faster, and you don't need a reason.