Refund Policy

If TomFiction isn't right for you, ask for a refund within 7 days of your purchase and you get your money back in full. No questions asked.

Last updated October 1, 2026

The short version

  • 7 days from purchase, full refund, no reason needed, whether or not you used the plan.
  • Email support@tomfiction.com or reply to your Stripe receipt.
  • The essays you already made stay yours.

What's covered

  • First essay

    Price
    Free
    Refund
    Nothing to refund
  • Single Essay

    Price
    $12
    Refund
    Full refund within 7 days of purchase
  • Application Season Pass

    Price
    $79 ($49 founding price through November 30, 2026)
    Refund
    Full refund of the amount paid within 7 days of purchase
  • Free Season Pass for fee-waiver students

    Price
    Free
    Refund
    Nothing to refund

The 7 days start at the time of purchase shown on your receipt. Every plan is a one-time purchase, so there is never a renewal to cancel.

How to ask

  • Email support@tomfiction.com from any address, with the email you used at checkout, or simply reply to your receipt email from Stripe.
  • A parent or guardian who paid can ask on the student's behalf.
  • You don't need to give a reason.

What happens next

  • We refund the full amount to the original payment method through Stripe, usually within a day of your request. Your bank then takes about 5 to 10 business days to show it.
  • The plan's remaining access (for example, new essays under a Season Pass) ends when the refund is issued.
  • Essays you already made stay yours. They are your words, saved on your device, and we don't take them back.

After 7 days

Refunds after 7 days are at our discretion, but we always refund:

  • a duplicate or mistaken charge;
  • a purchase you couldn't use because of a problem on our side that we couldn't fix;
  • the unused part of a paid plan if we discontinue it before its term ends.

Chargebacks

Please contact us before disputing a charge with your bank. A refund from us is faster, and you don't need a reason.

Contact

TomFiction · support@tomfiction.com. See also the Terms of Service.

Send feedback

Goes straight to Orion, the founder.

Orion also sees which page you were on and the last question you were asked, so you don't have to explain.